Arrival App in Action: Accessibility

Karen has been a therapist for decades, but she’s never actually seen a patient. Not in the literal sense, that is. She’s actually a very experienced psychotherapist and career counselor, who also happens to have been born blind. Which hasn’t stopped her from building a thriving practice. Now, how does a blind therapist use a call light system? They don’t. So when it came to knowing when her clients arrived, traditional solutions simply weren’t an option. That’s why discovering Arrival App felt like such a breakthrough.

With Arrival App, Karen found a system that finally worked for her—not just in theory, but in practice. Clients tap her name on the iPad screen when they arrive, and Arrival App sends her a text. No complicated hardware, no visual cues required. “I’m so excited about this,” Karen shared. “I think this will be highly useful to visually disabled therapists.” For Karen, it’s about more than just a notification—it’s about true accessibility.